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Technical Support

Adhering to the service philosophy of "Professional Design, Create Value", Qingdao Desiree has established a six-level guaranteed after-sales service system. Our after-sales team covers mechanical, electrical control, software and other professional fields. We strive for excellence in details to provide customers with professional and efficient after-sales support.
  • Technical Support (4)

    Emergency Fault Handling

    Immediate response, immediate feedback, and an emergency solution within 48 hours.

  • Technical Support (3)

    Remote Online Maintenance System

    Online remote system maintenance with professional technical support for efficient service without geographical limitations.

  • Technical Support (2)

    Regular Return Visits & Maintenance

    Formulate regular return visit and maintenance plans to closely monitor system operation.

  • Technical Support (1)

    Technical Training

    Upholding the principle of "Customer Self-Service", we provide technical training for customers at different stages to enhance their independent maintenance capabilities.